AyeshaMall Terms and Conditions

1. Overview

By using AyeshaMall ("Platform," "Website," "we," "us," or "our"), you agree to these Terms and Conditions, Privacy Policy, and Returns & Refund Policy. These Terms govern your access to and use of https://ayesha-mall.netlify.app.

If you disagree with these Terms, do not use the Platform. We may update these Terms at any time; continued use constitutes acceptance.

2. Conditions of Use

A. Permitted Use

You may use AyeshaMall only for lawful purposes, including:

• Browsing and purchasing products.
• Creating and managing a personal account.

B. Prohibited Activities

You agree not to:

• Post false, misleading, or illegal content.
• Use the Platform if you are under 18 or prohibited by law.
• Manipulate prices, exploit glitches, or misuse the ordering system.
• Distribute spam, viruses, or harmful software.
• Infringe intellectual property rights (e.g., copying product images/descriptions).
• Use bots, scrapers, or automated tools without permission.
• Harass others or engage in fraudulent activities.

C. Account Security

• Provide accurate details (e.g., email, phone number, CNIC).
• Keep your password confidential; you are responsible for unauthorized access.
• Notify us immediately of suspicious activity.
• We may suspend accounts violating these Terms.

3. Orders & Shipping

A. Order Process

• Your order is an offer to purchase.
• Order confirmation is not a final acceptance; we reserve the right to cancel (e.g., for pricing errors or stock issues).
• Shipping timelines are estimates only and depend on third-party logistics.

B. Pricing & Availability

• Prices are listed in PKR and may change without notice.
• We may cancel orders if a product is unavailable or mispriced.

C. Shipping & Delivery

• You are responsible for providing a correct shipping address.
• Risk of loss transfers to you upon delivery.
• Delays due to customs, weather, or unforeseen events are not our liability.

D. Returns & Refunds

• See our Returns Policy for eligibility and procedures.
• Refunds are processed per the original payment method.

4. Privacy & Security

A. Data Collection

• We collect personal data (e.g., name, contact, payment details) to process orders.
• See our Privacy Policy for details.

B. Security Measures

• We use encryption (SSL) for transactions.
• However, no system is 100% secure; you use the Platform at your own risk.

5. Intellectual Property

• All content (logos, text, images, software) on AyeshaMall is owned by us or licensed to us.
• Unauthorized use (e.g., copying product listings) is prohibited.

6. Disclaimers & Limitation of Liability

A. No Warranties

• Products are provided "as is"; we disclaim warranties (e.g., quality, accuracy).
• We are not liable for third-party services (e.g., payment gateways, couriers).

B. Limitation of Liability

We are not liable for:

• Indirect losses (e.g., lost profits).
• Issues beyond our control (e.g., natural disasters, strikes).

7. Dispute Resolution

• Governing Law: Laws of Pakistan.
• Disputes will be resolved via arbitration in Pakistan (Arbitration Act, 1940). Costs are shared equally.

8. General

• Amendments: We may update these Terms; changes apply upon posting.
• Termination: We may suspend/terminate access for violations.
• Contact: Reach us at [email protected].